YOU SAID:

Me: “I’m so sorry to hear that! What seems to be the problem?”

INTO JAPANESE

私：「それを聞いてすみません！問題に見えるのは？"

BACK INTO ENGLISH

Me: "I'm sorry to hear that! What seems to be the problem?"

INTO JAPANESE

私：「それを聞いてすみません！何が問題なのですか？」

BACK INTO ENGLISH

Me: "I'm sorry to hear that! What's wrong?"

INTO JAPANESE

私：「それを聞いてすみません！何が問題なのですか？」

BACK INTO ENGLISH

Me: "I'm sorry to hear that! What's wrong?"