YOU SAID:

sori pooo missss di ko alam

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ごめんなさい、お嬢さん、わかりません

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Sorry, miss, I don't understand

INTO JAPANESE

すみません、わかりません

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sorry, I do not understand

INTO JAPANESE

すみません理解不能です

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Sorry, I don't understand

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申し訳ありませんが、わかりません

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Sorry, I don't understand